Our Replacement Guarantee

We cover the replacement of your Lee Michaels diamond (up to two carats in weight), when lost from the original mounting due to normal wear and tear, provided (1) Lee Michaels professionals inspect your diamond every six months, (2) recommended repairs are performed at the customer’s expense, and (3) each inspection is recorded in the Diamond Inspection Log on the back of this certificate. This replacement guarantee continues for ten years after the date of purchase for the Center Stone Diamond, and for two (2) years after the date of purchase for accent diamonds. The mounting will be rhodium plated if needed at no charge for up to two years after the date of purchase.

Thirty (30) Day Refund

Within thirty (30) days of your Lee Michaels diamond purchase, you may return it for any reason with proof of purchase and receive a full refund if presented in its original condition. Gift items can be exchanged or converted to a gift certificate credit.

Guaranteed Value

Lee Michaels offers only quality diamonds purchased directly from the major cutting centers of the world. Selling for less begins with buying for less. Buying directly from the cutters enables Lee Michaels to offer the greatest values available. If, at any time within thirty (30) days following the purchase of your Lee Michaels diamond, you are not completely satisfied that your diamond is the finest available at the price paid, simply return it in its original condition with proof of purchase for a full refund. Although our customers rarely use this service, it is our way of making sure you are absolutely pleased.

American Gem Society Membership

Lee Michaels is an American Gem Society Jeweler. Membership in this exclusive organization is limited to independent fine jewelers who subscribe to the society’s strict guidelines regarding truth in advertising, disclosure of gemstone enhancement, the accuracy of gold karatage, and accuracy in diamond grading. Registered Jeweler, Certified Gemologist, and Certified Gemologist Appraiser are titles awarded to those few who successfully pass rigorous courses and testing in gemology. These titleholders are required to pass annual re-examinations to ensure these skills and knowledge are kept up to date.

Strict Diamond Grading

Every Center Stone Diamond either has an independent grading report from a laboratory or has been evaluated by a Lee Michaels Certified Gemologist or Certified Gemologist Appraiser to determine color and clarity.

Conflict Free

Lee Michaels purchases diamonds only from suppliers who affirm that the diamonds are from legitimate sources who are in full compliance with the United Nations Resolutions on conflict-free diamond trading.

Lifetime Evaluation Update

Every Lee Michaels diamond purchased for more than $2,500 is accompanied by a written evaluation describing the item(s) and stating the color, clarity, and carat weight. We recommend that you obtain and maintain insurance covering loss, theft or damage to your purchased items. For insurance purposes, it is recommended that you have the valuation of your fine jewelry updated periodically. We offer complimentary evaluation updates every two years on every Lee Michaels diamond purchase over $2,500 when it is brought into the store for evaluation.

Lifetime Trade-In

You may trade in your Lee Michaels Center Stone Diamond at any time for another Lee Michaels Center Stone Diamond, provided your Center Stone Diamond is in its original condition and your new selection is twice the retail value of the Center Stone Diamond to be traded. At the time of trade-in, Lee Michaels will evaluate your Lee Michaels Center Stone Diamond and offer you the current value or the original purchase price, whichever is greater, toward your new purchase.

Lifetime Cleaning & Inspection

Your Lee Michaels diamond ring can be brought into any Lee Michaels store at any time for a complimentary cleaning and official inspection. If during the inspection, we determine that due to the condition of the mounting of the ring, additional work is necessary or advisable, a refurbishment fee may be charged.

Terms and Limitations

The guarantees and your rights under this Ultimate Diamond Guarantee are non-transferable and only cover the purchaser for uninsured losses. The guarantees in this Ultimate Diamond Guarantee are limited to ten (10) years from the date of purchase (unless otherwise stated). This Ultimate Diamond Guarantee is limited to its specific terms and conditions and is subject to limitations set forth in the sales slip issued for your purchased item. No further warranties are implied and are hereby waived by the purchaser as far as the law will allow. In the event that your purchased item does not meet the guarantees in this Ultimate Diamond Guarantee, Lee Michaels may, at its option, and as your sole remedy, either replace your purchase item with an item meeting such guarantees or refund your purchase price, upon your return of the purchased item in its original condition. Items that have been personalized or customized cannot be returned under our thirty (30) day return policy.